CLAIMS & CONTACTS
A Moden Approach to IPA Innovation
Key Contacts
Provider Support to include portal issues:
ProviderRelations@elitecarehealth.com
(888) 975-3246, selection option: 4
Authorization Status / UM: check the Provider Portal Line at
https://providerportal.elitecarehealth.com/EZ-NET60/Login.aspx or call (888) 975-3246, selection option: 3
Claims Department: Claims Compliance Group
email to claimscs@pdtrust.com
or call (909) 318-2980
Claims Information
Via Mail:
Innova IPA
P.O Box 8330
La Verne, CA 91750
Attn: Claims Department
Via EDI:
Office Ally- INV01
If the provider does not work with Office Ally, please submit the claim via mail.
Provider Manual:
Our Provider Manual outlines responsibilities and compliance requirements.
Please refer to the link below to access the Provider Operations Manual
https://elitecarehealth.com/home/provider-resources/
Provider Portal Link for Innova IPA:
In order to access Innova IPA Provider Portal, please reach out to:
Daniel Forest at daniel.f@innovaipa.com and he will be sending you the registration form and the instruction.
https://providerportal.elitecarehealth.com/EZ-NET60/Login.aspx